{"id":79,"date":"2026-06-25T22:09:28","date_gmt":"2026-06-25T14:09:28","guid":{"rendered":"https:\/\/www.clearsightpetcn.com\/?page_id=79"},"modified":"2026-07-29T11:36:02","modified_gmt":"2026-07-29T03:36:02","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/www.clearsightpetcn.com\/pt\/shipping-policy\/","title":{"rendered":"Pol\u00edtica de Envio"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"79\" class=\"elementor elementor-79\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78635ca e-flex e-con-boxed e-con e-parent\" data-id=\"78635ca\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f65da5f e-flex e-con-boxed e-con e-child\" data-id=\"f65da5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0249f51 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"0249f51\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de envio para encomendas de equipamento B2B<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4476ea2 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"4476ea2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\" data-no-translation=\"\" data-trp-gettext=\"\">P\u00e1gina inicial<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1af6a3d elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"1af6a3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:360}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Condi\u00e7\u00f5es de envio claras para encomendas de equipamento veterin\u00e1rio e para animais de estima\u00e7\u00e3o, com os m\u00e9todos, custos e prazos de entrega confirmados em cada contrato de venda ou encomenda.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edd7184 e-flex e-con-boxed e-con e-parent\" data-id=\"edd7184\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6ef21a elementor-widget elementor-widget-text-editor\" data-id=\"d6ef21a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><h2>1. \u00c2mbito da presente pol\u00edtica de envios<\/h2><p>A presente Pol\u00edtica de Envio explica como a Shandong ClearSight International Trade Co., Ltd. (\u201cClearSight\u201d, \u201cn\u00f3s\u201d, \u201cnos\u201d ou \u201cnosso\u201d) coordena o envio e a entrega de encomendas B2B nacionais e internacionais.<\/p><p>Uma vez que as especifica\u00e7\u00f5es dos produtos, as quantidades, os requisitos de embalagem, os destinos e as condi\u00e7\u00f5es do projeto variam de encomenda para encomenda, todas as disposi\u00e7\u00f5es de envio vinculativas s\u00e3o regidas pelo contrato de venda aplic\u00e1vel, pela encomenda confirmada ou por outro acordo escrito aceite por ambas as partes.<\/p><p>Esta pol\u00edtica aplica-se apenas quando o transporte, a entrega ou a coordena\u00e7\u00e3o log\u00edstica estiverem inclu\u00eddos no contrato ou na encomenda em quest\u00e3o.<\/p><h2>2. Condi\u00e7\u00f5es de envio<\/h2><p>O m\u00e9todo de envio e as condi\u00e7\u00f5es de entrega de cada encomenda ser\u00e3o confirmados no contrato de venda ou na encomenda em quest\u00e3o.<\/p><p>Dependendo de cada transa\u00e7\u00e3o, as condi\u00e7\u00f5es de envio confirmadas podem incluir:<\/p><ul><li><p>M\u00e9todo de envio;<\/p><\/li><li><p>Transportadora ou agente de transporte;<\/p><\/li><li><p>Local de embarque;<\/p><\/li><li><p>Destino e morada de entrega;<\/p><\/li><li><p>Informa\u00e7\u00f5es sobre o destinat\u00e1rio e o importador;<\/p><\/li><li><p>Requisitos de embalagem;<\/p><\/li><li><p>Calend\u00e1rio estimado de expedi\u00e7\u00e3o;<\/p><\/li><li><p>Documentos de expedi\u00e7\u00e3o;<\/p><\/li><li><p>Responsabilidades relativas \u00e0 entrega;<\/p><\/li><li><p>Condi\u00e7\u00f5es comerciais ou de entrega aplic\u00e1veis.<\/p><\/li><\/ul><p>A ClearSight coordenar\u00e1 o envio de acordo com as condi\u00e7\u00f5es confirmadas para a encomenda em quest\u00e3o.<\/p><p>Caso a presente Pol\u00edtica de Envio entre em conflito com um contrato de venda assinado, uma encomenda confirmada ou outro acordo por escrito, prevalecer\u00e3o os termos do contrato, da encomenda ou do acordo aplic\u00e1vel.<\/p><h2>3. Prepara\u00e7\u00e3o para o envio<\/h2><p>Antes de se proceder \u00e0 organiza\u00e7\u00e3o do envio, as partes devem confirmar as informa\u00e7\u00f5es relevantes relativas \u00e0 encomenda, incluindo as especifica\u00e7\u00f5es do produto, as quantidades, os requisitos de embalagem, o destino, os dados do destinat\u00e1rio e os documentos de envio necess\u00e1rios.<\/p><p>O envio ser\u00e1 organizado ap\u00f3s o cumprimento das condi\u00e7\u00f5es aplic\u00e1veis relativas \u00e0 produ\u00e7\u00e3o, inspe\u00e7\u00e3o, pagamento, embalagem e documenta\u00e7\u00e3o especificadas no contrato de venda ou na encomenda.<\/p><p>Os clientes s\u00e3o respons\u00e1veis por fornecer informa\u00e7\u00f5es completas e precisas sobre a entrega, o destinat\u00e1rio e o importador antes da marca\u00e7\u00e3o do envio.<\/p><h2>4. Custos de envio<\/h2><p>A parte respons\u00e1vel pelos custos de envio, bem como o montante aplic\u00e1vel ou o m\u00e9todo de c\u00e1lculo, ser\u00e3o determinados pelo contrato de venda em quest\u00e3o ou pela encomenda confirmada.<\/p><p>Dependendo das condi\u00e7\u00f5es acordadas, os custos relacionados com o envio podem incluir frete, seguro, manuseamento, documenta\u00e7\u00e3o, armazenamento, desalfandegamento, direitos aduaneiros, impostos, entrega local ou outros encargos log\u00edsticos.<\/p><p>A reparti\u00e7\u00e3o destes custos seguir\u00e1 o contrato aplic\u00e1vel, a encomenda e as condi\u00e7\u00f5es de entrega acordadas.<\/p><p>Qualquer altera\u00e7\u00e3o solicitada ap\u00f3s a confirma\u00e7\u00e3o das condi\u00e7\u00f5es de envio, incluindo uma altera\u00e7\u00e3o do destino, do destinat\u00e1rio, da morada de entrega, da quantidade, da embalagem ou do m\u00e9todo de envio, poder\u00e1 afetar o custo de envio. Qualquer custo adicional ser\u00e1 tratado de acordo com o contrato ou acordo escrito aplic\u00e1vel.<\/p><h2>5. Prazos de produ\u00e7\u00e3o e entrega<\/h2><p>O prazo de produ\u00e7\u00e3o, a data estimada de envio, o tempo de tr\u00e2nsito e o prazo de entrega final s\u00e3o etapas distintas do processo de encomenda.<\/p><p>Os prazos de produ\u00e7\u00e3o e envio aplic\u00e1veis ser\u00e3o confirmados no contrato de venda ou na encomenda. A ClearSight n\u00e3o aplica um prazo de envio fixo a todos os produtos, destinos ou encomendas.<\/p><p>A menos que seja expressamente garantido por escrito, as datas de envio e entrega s\u00e3o estimativas baseadas nas informa\u00e7\u00f5es dispon\u00edveis no momento da confirma\u00e7\u00e3o da encomenda.<\/p><p>O tempo real de transporte ou entrega pode ser afetado por circunst\u00e2ncias que incluem:<\/p><ul><li><p>Disponibilidade de transportadora ou de carga;<\/p><\/li><li><p>Desembara\u00e7o aduaneiro;<\/p><\/li><li><p>Congestionamento nos portos ou terminais;<\/p><\/li><li><p>Condi\u00e7\u00f5es meteorol\u00f3gicas;<\/p><\/li><li><p>Dias feriados;<\/p><\/li><li><p>Inspe\u00e7\u00f5es governamentais;<\/p><\/li><li><p>Altera\u00e7\u00f5es solicitadas pelo cliente;<\/p><\/li><li><p>Informa\u00e7\u00f5es de entrega incorretas ou incompletas;<\/p><\/li><li><p>Acontecimentos que escapam ao controlo razo\u00e1vel das partes.<\/p><\/li><\/ul><p>A ClearSight comunicar\u00e1 atualiza\u00e7\u00f5es relativas ao envio de material assim que houver informa\u00e7\u00f5es relevantes dispon\u00edveis.<\/p><h2>6. Desembara\u00e7o aduaneiro, direitos aduaneiros e requisitos de importa\u00e7\u00e3o<\/h2><p>A responsabilidade pelo desalfandegamento, direitos de importa\u00e7\u00e3o, impostos, taxas locais e conformidade com os requisitos de importa\u00e7\u00e3o ser\u00e1 determinada pelo contrato de venda, pela encomenda confirmada e pelas condi\u00e7\u00f5es de entrega acordadas.<\/p><p>Nos casos em que o cliente seja respons\u00e1vel pelo desembara\u00e7o aduaneiro, este deve fornecer informa\u00e7\u00f5es precisas sobre o importador e o destinat\u00e1rio e cumprir todos os procedimentos locais exigidos, nomeadamente registos, licen\u00e7as, aprova\u00e7\u00f5es ou procedimentos aduaneiros.<\/p><p>A ClearSight coordenar\u00e1 a documenta\u00e7\u00e3o de exporta\u00e7\u00e3o dentro do \u00e2mbito confirmado no contrato ou na encomenda em quest\u00e3o.<\/p><p>Customers should verify local import requirements before confirming an order, particularly where the destination country applies product registration, certification, labeling, electrical or medical-device requirements.<\/p><h2>7. Shipping Documents<\/h2><p>Depending on the product, destination and agreed shipping arrangement, shipping documents may include:<\/p><ul><li><p>Commercial invoice;<\/p><\/li><li><p>Packing list;<\/p><\/li><li><p>Transport document;<\/p><\/li><li><p>Export declaration documents;<\/p><\/li><li><p>Certificate of origin;<\/p><\/li><li><p>Product-specific documents;<\/p><\/li><li><p>Other documents agreed in the sales contract or order.<\/p><\/li><\/ul><p>The exact document list will be confirmed according to the relevant order. Documents not included in the original agreement may require additional preparation time or charges.<\/p><h2>8. Changes to Shipping Information<\/h2><p>Customers must review and confirm the delivery address, consignee name, telephone number, importer information and other shipping details before shipment is booked.<\/p><p>Requests to change shipping information must be submitted in writing.<\/p><p>Changes made after booking, dispatch or document issuance may cause delays, amendment fees, storage charges or other additional costs. Responsibility for such costs will be handled according to the applicable contract or order.<\/p><p>ClearSight cannot guarantee that a carrier or freight forwarder will accept a requested change after the goods have been dispatched.<\/p><h2>9. Tracking and Shipping Updates<\/h2><p>Tracking information or transport documents will be provided when available and applicable to the selected shipping method.<\/p><p>The type and frequency of shipping updates may vary depending on the carrier, freight forwarder, route and shipping arrangement.<\/p><p>Customers should use the contract or order number when requesting a shipping update so that the relevant shipment can be identified accurately.<\/p><h2>10. Receipt, Inspection and Shipping Damage<\/h2><p>The customer or designated consignee should inspect the external packaging, quantity and visible condition of the shipment upon delivery.<\/p><p>If visible damage, shortage or packaging irregularity is found, the consignee should:<\/p><ul><li><p>Record the issue on the carrier\u2019s delivery document where possible;<\/p><\/li><li><p>Keep the original packaging;<\/p><\/li><li><p>Take clear photographs or videos;<\/p><\/li><li><p>Retain relevant shipping and delivery documents;<\/p><\/li><li><p>Notify ClearSight within the period specified in the applicable contract or order.<\/p><\/li><\/ul><p>Any transportation damage, shortage or logistics claim will be reviewed according to the sales contract, confirmed order, carrier requirements, insurance terms and supporting documents.<\/p><p>Customers should not discard damaged packaging or goods before the claim review is completed.<\/p><h2>11. Events Outside Reasonable Control<\/h2><p>Shipping schedules may be affected by events outside the reasonable control of ClearSight or the customer, including severe weather, natural disasters, government restrictions, customs delays, port closures, carrier disruptions, labor disputes, public emergencies or other force majeure events.<\/p><p>The handling of delays, additional costs or other consequences arising from such events will follow the applicable sales contract, confirmed order and applicable law.<\/p><h2>12. Shipping Questions<\/h2><p>For questions about shipping arrangements, please provide the contract or order number, product information, destination country and consignee details.<\/p><p>E-mail: <a href=\"mailto:chengguanaurora@163.com\">chengguanaurora@163.com<\/a><\/p><p>Phone and WhatsApp: +86 150 6970 3696<\/p><p>Shandong ClearSight International Trade Co., Ltd. will review the applicable order terms and provide shipping information based on the relevant contract or confirmed order.<\/p><p>Last Updated: July 28, 2026<\/p><h2>Perguntas frequentes<\/h2><h3>How is the shipping method selected?<\/h3><p>The shipping method is confirmed according to the product, quantity, packaging, destination and requirements stated in the relevant sales contract or order.<\/p><h3>Who is responsible for shipping costs?<\/h3><p>Responsibility for shipping costs is determined by the applicable sales contract or confirmed order.<\/p><h3>How long will delivery take?<\/h3><p>Production lead time, dispatch time and estimated transit time are confirmed separately in the applicable contract or order. ClearSight does not apply one fixed delivery time to every order.<\/p><h3>Who is responsible for customs duties and import taxes?<\/h3><p>Responsibility for customs clearance, duties, taxes and local import charges is determined by the sales contract, confirmed order and agreed delivery terms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping Policy for B2B Equipment Orders Clear shipping arrangements for veterinary and pet equipment orders, with methods, costs and delivery timelines confirmed in each sales contract or order. \u00a0 1. Scope of This Shipping Policy This Shipping Policy explains how Shandong ClearSight International Trade Co., Ltd. (\u201cClearSight,\u201d \u201cwe,\u201d \u201cus\u201d or \u201cour\u201d) coordinates shipping and delivery [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-79","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.clearsightpetcn.com\/pt\/wp-json\/wp\/v2\/pages\/79","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.clearsightpetcn.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.clearsightpetcn.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.clearsightpetcn.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.clearsightpetcn.com\/pt\/wp-json\/wp\/v2\/comments?post=79"}],"version-history":[{"count":25,"href":"https:\/\/www.clearsightpetcn.com\/pt\/wp-json\/wp\/v2\/pages\/79\/revisions"}],"predecessor-version":[{"id":1581,"href":"https:\/\/www.clearsightpetcn.com\/pt\/wp-json\/wp\/v2\/pages\/79\/revisions\/1581"}],"wp:attachment":[{"href":"https:\/\/www.clearsightpetcn.com\/pt\/wp-json\/wp\/v2\/media?parent=79"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}